New Patient Intake
Philadelphia Integrative Medicine's integrative/functional medicine approach is different from a purely conventional approach. Our providers see you as a whole person. They will work with you to find root causes and preventive approaches that put you and your health at the center. Please arrive 15 minutes before your scheduled time each time you come into the clinic, this allows us to run on time.
Let's get started!
These directions are for patients who have already scheduled a New Patient Appointment. If you have not scheduled an appointment, you can schedule here.
1. Pay your deposit to secure your appointment
You may have already completed this step while scheduling. The deposit is due the same day as scheduling. If you received an emailed invoice, you can pay securely online by clicking "View Invoice" or by calling (888) 702-7974 x0. If you are mailing a check, please contact us to let us know. Be sure to read our financial policy.
Unfortunately, if the deposit is not received within 48 hours, we can no longer hold your appointment, but are happy to reschedule. We require 3 days’ notice if you need to cancel or reschedule your appointment. A $25 fee applies to refunded deposits. No fee applies for rescheduled appointments.
2. Register for our free patient portal, Power2Patient
Your username and email address are the same*. If you experience technical difficulties, please contact support at (855) 667-1967. If you previously registered, login.
*If another user is already using your email address as a username, your username will differ. The same email address can be used on multiple accounts, but a different username is needed for each patient. You should also receive your username in an email from P2P. If you are not sure what your username is, please contact us.
3. Complete your medical profile no later than 1 week prior to your appointment
Under the "Health" tab in P2P, click "My Medical Profile". Complete all tabs of the profile. Unfortunately, if your profile is not complete 1 week prior to your appointment, we will need to reschedule. If you complete your profile early and would like to be notified if an earlier appointment becomes available, contact Denise Roberts on the portal and ask to be added to the waiting list.
4. E-Sign consent forms
Click on the "e-Sign Documents" tab and sign your New Patient Consent Form.
5. Send medical records (optional)
The Authorization for Release is also under the e-sign tab. This is not mandatory, but if you have any records that you would to request be sent to us from another provider, please fill that out, print it, and send it to your provider. If you have more than one provider that you would like to send a release to, contact Denise Roberts on the portal and she can make additional releases available. ***Please note that we do not send the authorization for release for you. Patients are responsible for sending this document to their providers. We will send you a confirmation for any records that are received. If you would like us to fax the request for you, please ask us.***
It takes an average of 30 days for other providers to send us your records. If you need your provider to send us records in under 30 days, we recommend writing, "URGENT! STAT!" and including your appointment date and time on the top of the release and highlighting it.
Records received one week or more prior to your appointment will be reviewed. Records received less than one week before your appointment or records that are brought in the day of your appointment will not be reviewed until the following appointment.
If you already have a copy of your records that you would like to send us, fax them to (888) 702-7974 or email firstname.lastname@example.org. We will send a confirmation once your records are received.
Thank you for completing the intake process. We look forward to your appointment!
Your Invoice Fulfillment (aka Superbill), which is used to submit for insurance reimbursement, will be available on the portal under the "Documents" tab 1 business day after your appointment.