Testing Information


In addition to conventional labs, we offer validated integrative testing.

Testing may require a saliva, blood, urine or a stool sample. See below for general testing information as well as deatils about specific tests.

Access your lab order via the Power2Patient portal. Still need help? Watch this brief demo!

Frequently Asked Testing Questions

For more information on your test, including who to contact with questions, billing, draw locations (if applicable), turn around times, test prep and more, please click on our most commonly used testing companies below.

Don't see your testing company listed? Still have questions? Contact us.

General Testing Information

  • We do not draw blood in the office, but can help you find a nearby blood draw location.

  • If you made a mistake while completing an at-home test and are not sure if you need to redo the test, please contact the testing company directly.

  • Different testing companies have different billing policies. If you have a question about billing, please find the testing company above to find contact information.

  • We do our best to stay updated on testing companies' current billing policies. However, testing companies can change their billing policies at any time and that is out of our control.

  • You may receive an Explanation of Benefits (EOB) from your insurer. This is not a bill. It is just a notification that your insurance did not cover the full balance, but does not necessarily mean that you will receive a bill for that balance.

  • We do not recommend using Flex Spending Accounts to pay for testing, as your copay can be higher.

  • For testing companies that offer pre-payment, be sure to include your payment with the kit for the lowest pricing. Companies often charge more if the payment is not included upfront.

  • Make sure we have your most updated health care coverage information so we can provide the correct testing prices.

  • You will receive a notification once your test results post to the P2P portal.

  • Some blood draws are time-sensitive and need to be done on certain days and/or times so the draw site can ship the specimen to the lab on time. If you have a LabCorp or Quest requisition, any time-sensitive draw information is right on the requisition. For other labs, please contact the draw site directly for details.

  • CPT (procedure) codes for lab tests are available on the websites for Quest and Labcorp. Note: CPT codes are different than test codes. If you are calling your insurance company to determine lab test coverage, make sure to provide them with the CPT code.